How can I access all secure pages?
You will have to buy a subscription package to view any secure page. Then a username and password will be sent to you by email.
How do I use my username and password?
When you try to access a secure page a login box will pop up. This box will require a username and password for you to open the secure page.BristolHackneytaxi.com is controlled by session cookies, so when enter your username and password it is saved so when you go to secure pages they open up without entering it again.
How soon can I start using the site after I subscribe?
We will send you an e-mail with username and password within 24hrs of payment confirmation.
What if I forget my user name or password?
We will only resend username or password if it is the same e-mail which was used to subscribe with.
How do I pay to use this site?
Simply click on "Pay now" from the subscribe page, then choose which package you want then follow the instructions given by paypal.
I have made a payment but don't have access - it says my log in details are incorrect - why is this?
Please make sure that you are entering your log in details exactly as they were e-mailed to you.(i.e. that you are using the correct case - upper or lower).
Check that you are not including any spaces/punctuation that were not included in the original. If you are definitely entering the correct log in details, then please send us your transaction ID number (found in your confirmation of payment email from paypal) so we can investigate this further.
If you have not received any confirmation emails then this would suggest that your payment was not successful. In this case please contact your bank to find out if a transaction went through or not. If it didn't, then please try re-registering. If it did go through please contact us ASAP
Can I get a refund?
We DO NOT offer refunds. All sales are final and there are no exceptions.
The purpose of the FREE Test and FREE Gallery is for you to test run our website. So, please be absolutely sure before you pay for a Subscription. Once you make?a payment there will be no refunds.There are NO EXCEPTIONS to this policy.
I got an e-mail from someone at bristolhackneytaxi.com asking for my password. Should I give it to them?
Nobody from bristolhackneytaxi.com will ever ask for your password, under any circumstances. If someone claims to be from bristolhackneytaxi.com in e-mail or IM and is asking for your account information, it's more than likely that it's someone trying to break into your account.